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Like cartoons?
Here’s a modern fairy tale that explains how shared display creates shared understanding.
“It is stunning how the maps make it possible to think through things.”
Rich Luker,
Founder/Principal,
The Luker Company
Author, “Simple Community”“Complex problems have simple, easy to understand, wrong answers.”
Henry Louis Mencken Some of our clients
“CogNexus is a small, efficient and low cost provider of dynamic knowledge management services.”
Mike Hertel
Director, Environmental Affairs
Southern California EdisonThe critical missing ingredient in organizations is not effective decision making.
Coming up with good ideas, harvesting the wisdom of the rank and file, running better meetings, overhauling the compensation system, etc. All of those are worthy goals, and a few are probably necessary, but none of them is sufficient for reinventing management.
The Holy Grail of collective intelligence is shared understanding, and, more broadly, the capacity to create shared understanding among the stakeholders of complex projects.
Dr. Jeff Conklin“Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them.”
Laurence J. PeterHumankind continues to confront enormous challenges…
… from endemic poverty to global warming, but the track record of our urban species makes me optimistic.
– Edward Glaser (Professor of Economics at Harvard University, Director of Taubman Center for State and Local Government)Issue-mapping techniques more powerful than anything else
I just watched your YouTube video on Issue-mapping. I think your work on the subject is marvelous. I’ve spent more than a decade thinking about and articulating a logic of dialogue and I’m convinced that questions play a key and underappreciated role in thinking, and that clarity requires, among other things, that one understand the role that various conversational contributions play in issue space.
Your issue-mapping techniques are as powerful a way of accomplishing this as I’ve come across, and I want you to know how much I appreciate what you’re doing.
-Andy Norman, Professor, Department of Philosophy, Carnegie Mellon UniversityEmbrace the complexity
“What is needed is a framework that augments our collective intelligence, giving us the capacity to include the full range of stakeholders and perspectives, and to embrace the complexity of disagreement and controversy, rather than simplifying it away.”
– Jeff ConklinCompetitive edge
“I see Issue Mapping as giving me a competitive edge over other consultants in my field and a way to build a great client relationship from the project outset. I recommend this work to almost everyone I talk to when it comes to dealing with issues, particularly in the corporate environment I operate within.”
– Andrew Jolly, IT consultant-
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